FAQ

Your safety is important to us. We follow the City of London Covid Compliment regulations. All our escape rooms are cleaned before and after each game. Communal areas are also sprayed and wiped down in between game slots.

An escape room game, also known as an escape or puzzle room, or exit game, is a game in which a team of players discover clues, solve puzzles, and accomplish tasks in one or more rooms to accomplish a specific goal in a set amount of time. The goal is to escape from the site of the game.

We have a total of 8 escape room games across three different experiences (60 minutes each) at our London premises near Bank and Monument stations: 

• The Scheming Chemist - 2 to 7 players per room. 2 rooms available. Min. of 2 people to play.
• Murder of the West End Starlet - 7 to 12 players. 2 rooms available. Min. of 7 people to play.
• Bank Heist - 4 to 6 players. 4 rooms available. Min. of 4 people to play.

All games are private and we provide clues during the game to help you as you race against time and escape.

Booking for a large group? We can have over 60 players per hour across all of our rooms.

Book online now via our website. Alternatively, give us a call on 02072 833 883 or email london@escape-entertainment.co.uk.

All bookings require total payment upfront to secure your session.

Still waiting for RSVPs? We get it! Our recommendation is to book for fewer people to secure your space and ensure you don’t miss out. You can add additional players later.

We have a no-refund policy. However, you can work with our booking team to modify the date and time of your booking (subject to availability).

Please contact our team to find out more on our catering options on 02072 833 883.

Via our Corporate Booking team, who is here to help you map out your booking to make the experience as simple as possible. Visit our Corporate Bookings page and complete the enquiry form. You can also call us on 02072 833 883, or email london@escape-entertainment.co.uk to get in touch.

Of course! With enough notice, we can work with you to create a plan and coordinate the perfect corporate booking for you. Send us an email on london@escape-entertainment.co.uk – we are ready to make it happen.

Escape Entertainment offers a Corporate Booking service with a difference. Questions about local restaurants and pubs? Getting to and from the venue from your offices? Corporate packages and holiday specials? Our team is ready to help you host your next team building activity and make the experience as simple as possible.

Corporate teams work hard together to solve problems every day for their customers, build products to better people’s lives, and help businesses thrive. And, social time contributes to positive outcomes for people and companies. That’s why a fun, professional, and memorable activity is the perfect team-building activity for your team.

Visit our Student Bookings page and complete the enquiry form. You can also call us on 02072 833 883, or email london@escape-entertainment.co.uk to get in touch.

Our games are suitable for Students in Year 7 (11 years old) and over. Players under 15 years old need adult supervision in the room at all times.

Our games use cognitive skills along with teamwork, logic, and some mathematical skills.

Teachers need to supervise players under 15 years old in the escape room. Students who are not participating can be supervised by teachers onsite, in our reception area.

Our team pays close attention if you get stuck and lends a helping hand by giving you gentle hints and tips. We do this with minimal interference to your experience.

No, our venue does not have on-site parking.

Sure. We only ask you to keep in mind our other guests. If your costume is offensive or causing distress to other players, you’ll be asked to remove it.

Gift vouchers can be purchased online via our website or over the phone with a member of our team. If you require a personalised gift voucher, please give us a call and we'll do our best to accommodate.

Gift vouchers can be redeemed online at checkout or over the phone with a member of our team.

Reach out by filling in the contact form. Our team is friendly and will respond within 24 hours. You can also reach us by email with your enquiry london@escape-entertainment.co.uk

We offer various discounts including for Emergency Services and students. Contact us to enquire about our discount rates.